Yes — for every repair or replacement, we use only genuine or factory-approved components traceable to authorized sources. Each part carries a warranty, and our procurement is transparent.

We follow a strict quality protocol: detailed diagnostics, expert assignment, multi-point inspection, test drives, and final quality checks. You receive a full service report before delivery.

We guarantee our workmanship and parts for a defined period (eg. 3 months, 6 months, or as per your policy). Any defect or failure arising from our service within that timeframe will be rectified at no extra cost.

The turnaround depends on the complexity of the job. Minor maintenance or diagnostics may take a few hours, while major repairs or parts replacements may require days. We always share an estimated timeline along with the quote before starting.

It depends on model/manufacturer guidelines, your usage, and vehicle condition. As a broad reference, many premium vehicles require inspection or servicing every 5,000-10,000 km or 6 months. We’ll advise a tailored schedule when you bring in your vehicle.

For rarer or model-specific parts, we maintain strong relationships with OEM distributors and authorized networks for fast sourcing. We’ll promptly communicate any delays or alternative options (with your approval).